This claim submission process is only available for claims initiated via WhatsApp within the last 24 hours.
If it has been more than 24 hours since your WhatsApp initiation, you'll need to start a new claim:
1. Send a new message to our WhatsApp number: +27 60 044 1803
2. Follow the WhatsApp prompts to initiate a new claim
3. Return to this page once you receive the confirmation message